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Setup guides and onboarding help
8 articles
Configure how AI handles patient calls
12 articles
Booking, rescheduling, and calendar sync
10 articles
Manage your clinic profile and preferences
6 articles
PIPEDA compliance and data protection
5 articles
Invoices, payments, and subscription
7 articles
Popular Articles
How to set up your clinic profile
Connecting your practice management system
Customizing AI responses for your clinic
Setting up business hours and after-hours handling
Syncing with Google Calendar
Understanding your monthly invoice
Frequently Asked Questions
How long does setup take?
Most clinics are fully operational within 24-48 hours. Our team handles the technical setup, and we provide comprehensive training for your staff.
Can I customize what the AI says?
Absolutely! You have full control over greetings, responses, and how the AI represents your clinic. We'll work with you during onboarding to get it just right.
What happens if the AI can't handle a call?
The AI will seamlessly transfer complex calls to your staff during business hours, or take a detailed message for after-hours calls. You never lose a patient.
Is my patient data secure?
Yes. We're fully PIPEDA and PHIPA compliant, with all data stored in Canadian data centers. We use bank-level encryption and never sell or share patient information.
Still need help?
Our support team is here to help you get the most out of DentDesk AI.
Support hours: Monday-Friday, 9 AM - 6 PM EST